Inside Sales CSR- Additives Division

Overview

Amcor, Inc. with headquarters in Thomson, GA is a privately held manufacturer and supplier to the global plastics industry. The company was founded 30+ years ago and operates four divisions, all of which are poised for a period of rapid growth. This role is within the Custom Additives & Chemicals Division, which provides specialty products to plastic manufacturers to improve functional product properties and optimize production costs.

This is a career development position with progressive on-the-job training best suited for candidates interested in joining a growing company towards professional advancement and personal earnings potential. The company is extremely innovative and has grown by following a simple yet powerful philosophy: to solve customers’ problems and challenges.

Reports directly to Vice President, Additives & Polymers

Schedule:

Monday-Friday from 8am-5pm

Bonus compensation for sales and prospecting

Location:

P7 Additives and Polymers Sales Office

To include but not limited to:

• Is an effective communicator with the ability to de-escalate problem situations, relay customer needs to the sales/production team, and independently execute order fulfillment.
• Is well organized and motivated to properly plan ahead for customer orders using forecasting through regular contact with current customer and the Regional Sales Manager.
• Prioritizes maintaining customer relationships and coordinating their various needs and activities including quoting, sampling, order entry, expediting/ order fulfillment/ logistics, problem resolution, etc. for highest customer satisfaction.
• Consistently prospects for and develops new accounts through research, cold calling, lead management, appointment setting, information sharing, quoting and generating new business.
• Develops and maintains a relationship with outside Regional Sales Managers to drive increased account sales and profitability.
• Works cooperatively within a team structure and willing to contribute to the overall development of the additives and chemicals division.

• At least 2 years of applicable customer service with demonstrated understanding of the order to cash process including logistics
• Bachelor's degree preferred, but not required.
• Strong administrative abilities with attention to detail and excellent organizational, time management, and follow up skills. Excellent interpersonal communication skills, both oral and written.

• 50% Clerical-data entry & maintenance
• 20% Personal contact with current customers ie: phone/conference calls, email, in-person meetings
• 20% Personal contact with prospects & leads with priority given to phone/conference calls
• 10% Interdepartmental contact.

Urgently Hiring

Full-time

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Monday to Friday