Kinaxis Solution Consultant; Support & Enhancement - rs

Position: Kinaxis Solution Consultant (Support & Enhancement) - Immediate Joiners Only
We are seeking a Kinaxis Solution Consultant to support, maintain, and enhance Kinaxis Maestro planning solutions. The ideal candidate will have hands-on experience with Kinaxis Maestro, supply chain planning processes, and production support activities. This role will focus on issue resolution, system enhancements, data validation, configuration changes, and ongoing optimization of planning solutions.

Revised

Key Responsibilities
Provide L2/L3 support for Kinaxis Maestro applications and planning solutions.
Investigate, troubleshoot, and resolve functional and technical issues within Kinaxis.
Support Demand Planning, Supply Planning, Inventory Planning, and related supply chain planning processes.
Perform root cause analysis for production incidents and implement corrective actions.
Configure and maintain Kinaxis business rules, calculations, workflows, and planning models.
Support data validation, reconciliation, and system integration activities.
Monitor application performance and identify opportunities for optimization and improvement.
Implement minor enhancements and change requests based on business requirements.
Collaborate with business users, planners, and technical teams to resolve operational issues.
Participate in release management, testing, deployment validation, and post-release support.
Maintain documentation, knowledge articles, and support procedures.
Provide user training and knowledge transfer where required.

Required Experience
Hands-on experience working with Kinaxis Maestro.
Experience supporting Demand Planning, Supply Planning, Inventory Planning, or Supply Chain Planning processes.

Experience with production support, application support, enhancements, or maintenance activities.
Knowledge of Kinaxis Authoring, configuration, and business rule management.
Experience troubleshooting planning and data-related issues.
Kinaxis Author Level 1 and Level 2 certification.

Technical Skills
Strong understanding of supply chain planning concepts and processes.

Experience with Kinaxis configuration, authoring, and planning modules.
Understanding of integrations, data flows, and master data management.
Experience performing data analysis and validation.
Familiarity with SQL and data troubleshooting is preferred.
Knowledge of Demand Planning, Supply Planning, Inventory Planning, S&OP, and Supply Chain Visibility.