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Client Pathways Coordinator - Mental Health Intake & Support
Job in
Thornaby-on-Tees, North Yorkshire, TS17, England, UK
Listed on 2026-06-20
Listing for:
NHS
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
NHS is looking for a Customer Service Representative to provide support for individuals looking into mental health treatments. You will serve as the first point of contact for self-paying clients and NHS professionals, assisting with inquiries and ensuring a tailored service.
The role involves answering inbound calls, logging client data, and recognizing client vulnerabilities while adhering to safeguarding protocols. Ideal candidates should possess excellent communication skills and be comfortable discussing sensitive topics.
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