Senior Network Engineer

Senior Network Engineer

We are looking for a Senior Network Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

• Resolving monitoring issues for our internal Infrastructure
• Ensuring core networking and hosting platform are performing at optimal levels
• Design, plan, and test networking platform projects, for maintenance, expansion, and upgrades
• Ownership of delivering internal projects to a high standard
• Escalation for the service desk of client issues they cannot resolve
• Mentor non-senior engineers to develop skills and knowledge
• Participation in our on-call rota for the Networks team

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech‑savviness will truly shine here.

We know it’s unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.

• Hold a Service Provider or Enterprise Network (Juniper/Cisco/etc) certification at the Professional level;
  Palo Alto Networks Certified Network Security Engineer or equivalent Next‑Generation Firewall vendor certification (Desirable)
• Working knowledge of the ITIL Framework
• Extensive experience with multi‑vendor products is essential. Juniper, Cisco, and Palo Alto Networks experience is desirable
• Proven experience in planning and implementing networking projects
• Experience using monitoring systems such as Solar Winds, Nagios, Splunk etc. Experience working with complex Wi‑Fi deployments & Unified Communications
• Experience working with BGP in an ISP environment
• Experience working in an MPLS environment
• Strong understanding of ticket systems and understanding priorities and SLAs

• Effective communication
• Methodical approach to diagnosis and documentation
• Independent research; organisation and prioritisation
• Full clean UK driving license
• Excellent conversational fluency in English is required to clearly explain complex technical issues

We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.

• Base salary of £48,000-£53,000 per annum depending on skills and knowledge
• Hybrid working – After probation, split time evenly between office and home
• Flexible working to suit your work life fit
  25 days holidays per annum + public holidays + the ability to purchase 10 more
• Your birthday off (Obviously!)
• £2000 Referral Scheme Bonus – if you know any other techies that want to join us
• Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
• Fully funded training and accreditations to expand your skillset
• Two paid charity volunteering days per year
• Discounted Broadband (Necessity)
• Life insurance
• Private Health Insurance with Vitality Health
• Quarterly team social fund
• Cycle to Work scheme
• Gear up with the latest tech toys through our partnership with Currys
• Cruise around in an eco-friendly electric car with our EV Scheme