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Night Shift 2nd Line Support Engineer - Grow & Mentor
Job in
Thornaby-on-Tees, North Yorkshire, TS17, England, UK
Listed on 2026-08-03
Listing for:
Razorblue Group Ltd
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Razorblue Group Ltd is seeking a 2nd Line Support Engineer for night shifts to ensure smooth transitions between nights and days. You will triage cases, provide remote and onsite support, and maintain high customer satisfaction while representing Razorblue positively.
The role emphasizes mentoring junior engineers, sharing knowledge, and driving continuous improvement. A strong focus on customer service, English fluency, and technical breadth is required, with a hybrid working policy across most
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