Sales Development Representative

Location: Thornaby

Sales Development Representative (SDR) - On-Site
Location: Middlesbrough
Working Pattern: Full-time, office-based

We are recruiting a high-energy Sales Development Representative (SDR) to join a growing on-site commercial team based in Middlesbrough. This role is well suited to individuals who enjoy live conversations, are confident using the phone as their primary communication channel, and are naturally curious about how businesses operate and how technology can help them grow.

This is a phone-led role and is not suited to candidates who prefer email-based communication. Success in this position comes from building rapport, asking thoughtful questions, and engaging prospects through confident, professional conversations.

Working closely with an established in-house marketing function, you will engage warm and outbound prospects, explore their challenges, and introduce technology-led solutions designed to solve real business problems. The role is target-driven and ideal for individuals motivated by performance, progression, and continuous development.

Key Responsibilities

• Proactively engage prospective customers via outbound telephone calls
• Build strong, professional relationships with potential clients
• Ask insightful questions to understand client needs, challenges, and business objectives
• Demonstrate curiosity and interest in how technology can support business improvement
• Present and position solutions in a consultative, ethical manner
• Qualify and progress marketing-generated and self-sourced leads
• Achieve agreed performance targets and KPIs
• Maintain accurate and up-to-date CRM records
• Represent the business professionally and in line with company values

Candidate Profile

• Naturally inquisitive with a desire to understand how businesses work
• Genuine interest in technology and problem-solving
• Enjoys relationship-building and consultative conversations
• Confident, engaging, and enthusiastic when speaking on the phone
• High-energy, proactive, and self-motivated
• Comfortable working in a target- and KPI-driven environment
• Collaborative mindset and ability to work closely with marketing and sales teams
• Right to work in the UK

Previous experience in sales, telesales, or an SDR role is advantageous but not essential. Full training will be provided. We are primarily looking for individuals with the right attitude, curiosity, and drive to succeed in a professional sales environment.