Customer Operations Administrator

Are you highly organised, great with people, and confident working in a fast‑paced environment? We’re looking for a Contract Operations Administrator who can bring accuracy, energy, and great customer service to our Contracts team.

This is a fantastic opportunity to join a supportive department where your attention to detail and problem‑solving skills will make a real impact every day.

In this busy and varied role, you will:

• Process contract orders accurately and on time
• Communicate clearly with internal teams and customers to resolve queries
• Support customers with delivery dates, order updates and amendments
• Enter and validate orders to ensure accuracy and reduce errors
• Maintain strong product knowledge to support confident decision‑making
• Plan and prioritise your workload to meet team KPIs
• Support the Project team with day‑to‑day site administration
• Compile reports when needed
• Raise and receipt purchase orders via SAP
• Carry out additional administrative tasks as required

You will bring strong computer literacy, including confident PC use and basic Excel skills, alongside GCSE‑level education (or equivalent). You’ll have experience handling high volumes of data, work accurately in fast‑paced environments, and demonstrate excellent attention to detail, strong communication skills, and the ability to build effective relationships. A proven track record of meeting targets and a positive, proactive attitude are key.

Ideally, you’ll also have an NVQ Level 2 in Customer Service or Business Administration, experience within the kitchen industry, and a working knowledge of SAP.