Digital Sales Coordinator

Overview

Full-time

Be the front line of our OEM performance. As an OEM Digital Sales Coordinator, you'll manage and qualify inbound digital enquiries while protecting brand standards and driving key manufacturer KPIs — from lead response times to appointment conversion and mystery shop results.

Head Office – Thorne (DN8)
• Full-time. This is a head-office role supporting our dealer network and OEM partners, ensuring every enquiry is handled compliantly, consistently, and professionally.

• Fast, compliant lead response aligned to OEM SLA requirements
• High-quality enquiry qualification to maximise appointment show rates
• A smooth, professional, and engaging experience from first click to showroom visit.
• Accurate data capture across OEM and internal systems to support audits and reporting
• Strong collaboration with dealerships and digital teams

• Automotive, sales, or dealership experience (preferred, not essential)
• Confidence in using CRM systems and Microsoft Office
• Strong attention to detail with a customer-first mindset
• A professional communicator who understands brand representation
• Someone who is comfortable working to targets, SLAs, and performance metrics
• A Customer-focused, commercially aware, and proactive agent

• Competitive salary + commission
• 30 days annual leave (incl. bank holidays)
• Career progression — many managers started in coordinator roles
• Free parking
• On-site canteen & facilities
• Company & product discounts
• Pension scheme & employee discount card
• A people-first culture where performance is recognised

40 hours per week across opening hours. Mon–Fri 8am–6pm
• Sat 9am–5pm
• Sun 10:30am–5pm. (Weekend working on a rota basis)

“Stoneacre Motor Group is an Equal Opportunity employer committed to diversity and inclusion. We re proud to create a workplace where everyone feels welcome, valued, and empowered to succeed as their true selves."