Service Dispatcher

Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. We proudly value employee well‑being, enduring relationships, and integrity and professionalism, recognizing that our people are our most important asset.

$45,000.00/yr – $55,000.00/yr

As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on commercial and industrial HVAC, piping, plumbing, and controls systems. You will create and schedule service work, coordinate necessary details with technicians and customers, and assist technicians with scheduling contract work while performing administrative functions as needed.

• Extract and record critical information from client calls, analyze appropriate next steps for serving clients, and coordinate/assign proper technical resources.
• Document and follow up with service technicians, external vendors, and clients to ensure proper completion of tasks, using our Service Management Platform (PENTA) and Smartsheet, and providing internal support to inter‑departmental teams.
• Coordinate manpower for completion of scheduled maintenance, projects, and inter‑company support.

• Excellent professionalism and attention to detail.
• At least 1 year of experience in a high‑volume environment.
• Self‑starter who works well as part of a team and independently.
• Comfortable with technology and able to learn new tools quickly.
• Strong critical‑thinking and problem‑solving skills.
• Strong interpersonal skills.
• At least 1 year of experience using MS Outlook.

• A collaborative, family‑friendly work environment.
• Knowledge and expertise that has helped us grow and thrive for the last 112 years.
• Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit‑sharing.
• A personal time‑off plan that rivals our competitors.

Associate

Full‑time

Administrative

Construction