Crisis Navigator Thornton

Looking to join a compassionate community dedicated to providing exceptional mental health outcomes? Community Reach Center is that place. We prioritize empowering individuals living with mental health conditions, engaging with partners to make a lasting impact, and caring for our team on a personal level. Our mission is to enhance community health through evidence-based practices and convenient service locations, ensuring the well‑being of our consumers and communities.

At Community Reach Center, we offer more than just a job – we provide an experience that nurtures personal and professional growth. Join us and gain the skills to pursue your dreams while finding fulfillment within our team!

• Competitive compensation
• 401K with matching
• Wellness Program
• Health Insurance Reimbursement Allocation
• Medical, dental, and vision insurance
• Internal Opportunities & Free trainings
• Shift differential pay when applicable
• Bilingual stipend pay
• 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
• Opportunity for cross‑licensure sponsorship if eligible & applicable
• Healthy Work Life Balance
• Tuition Reimbursement
• Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.

The Crisis Navigator “CN” provides clinical and support services to consumers and/or their families through integrated behavioral healthcare services and resource navigation. The Crisis Navigator “CN” will assist the individual to explore and develop social, occupational, leisure, and living skills, as well as linking to ongoing treatment in the continuum of care. The Resource and Walk‑in Crisis Center provides 24/7 support to individuals who are experiencing a mental health crisis, or, looking for resources to prevent a crisis.

This position collaborates with emergency services staff to provide referral and transition services to consumers needing a higher or different level of care. We are seeking professional and compassionate individuals to support clients in crisis and to provide and/or arrange for therapeutic interventions as appropriate for consumers in a crisis/emergency condition.

• Provide prevention/early intervention, care navigation, family psychoeducation, and other clinical interventions to consumers and families as appropriate to the position.
• Support and closely coordinate mental health care with the consumer’s clinical care team and the primary care provider and family members as needed.
• Provide brief interventions using evidence-based techniques such as Motivational Interviewing, de‑escalation, or other treatments appropriate to support consumer engagement.
• Document initial intervention, track patient follow‑up, and clinical outcomes using an Electronic Health Record system (EHR). Document in‑person and telephone encounters in the EHR, and use the system to identify and re‑engage patients.
• Attend collaborative treatment team meetings and reviews of consumers.
• Provide therapeutic crisis intervention and emergency services as needed.
• Assist eligible consumers in gaining access to needed medical, social, educational, and other services.
• Provide an assessment of needs, service plan development, referrals/linkage, and monitoring/follow‑ups for consumers.
• Facilitate and contribute to the accomplishment of tasks by consumers, empower consumers to reach optimum level of achievement, and set a positive example and provide role modeling, as well as technical expertise, to accomplish goals.
• Attend and participate in group sessions, in‑service education and training opportunities,