Information Technology Support Specialist-- NARDC

Direct message the job poster from Compunnel Inc.

Brief Description of Job Duties
:

• Provide support to customers, technical staff, and IT Management.
• Coordinate and supervise complex administrative support functions such as software maintenance, license renewals and payment. Maintain a database of all software licenses, license types, number of licenses and monitors compliance with license agreements.
• Act as a Liaison between user departments and Purchasing in the procurement of hardware and software technology, equipment, and services. Generate work requests as needed. Initiates and tracks P-Card technology purchases for departments.
• Gather appropriate approval authorizations and generate Purchase Orders (POs) to initiate technology purchase for all departments. Track PO approvals through financial management system. Enters and tracks purchase requisitions and purchase orders, tracks and reports open orders, prepares invoices for receipting, and ensures that procurement is completed in compliance with established City policies.
• Procure computer software, equipment, and services. Monitors technology deliveries, secures equipment and notifies appropriate IT staff members for delivery and installation. Create installation work orders for purchased products.
• Assist with creation, input, and monthly reporting for management of the IT Budget.
• Respond to requests for information and assistance from other departments. Respond to requests for information or routes requests to appropriate party.
• Research, compiles, and analyzes data for special projects or reports.
• Interact with users, vendors, and contractors.
• May perform other administrative support functions as assigned.

Knowledge/Skill
:

• Proficient in Microsoft Office software programs, typing skills, JD Edwards software (preferred);
  Communication skills, research/critical thinking skills

Mid-Senior level

Contract

Information Technology

IT Services and IT Consulting