Software Documentation Specialist

*** All candidates MUST be a US Citizen/Permanent Resident***

Forge Nano is seeking a detail-oriented and technically skilled Software Documentation Specialist to support the development, testing, documentation, and commissioning of automation, logic, and safety systems for semiconductor Atomic Layer Deposition (ALD) production supervisory control software. Reporting to the Senior Engineer, this role will work closely with software developers, equipment engineers, and cross-functional teams to create and maintain high-quality technical documentation that supports the operation, maintenance, and adoption of Forge Nano’s advanced manufacturing technologies.

The ideal candidate possesses strong technical writing experience, a passion for learning complex software systems, and the ability to translate technical concepts into clear, user-friendly documentation. This individual will play a critical role in developing operator, technician, engineer, and administrator documentation while supporting software validation, troubleshooting, and continuous improvement activities.

• Learn and operate Forge Nano’s Windows-based semiconductor equipment Human Machine Interface (HMI).
• Develop a working understanding of equipment hardware, subsystems, software functionality, and process workflows.
• Observe and perform operational procedures to accurately document software and hardware interactions.
• Develop and maintain comprehensive user documentation for operators, technicians, engineers, and system administrators.
• Create user manuals, operating procedures, workflow documentation, installation guides, and troubleshooting materials.
• Capture screenshots, workflow diagrams, configuration procedures, and technical references for inclusion in documentation packages.
• Produce release notes and maintain revision-controlled documentation in accordance with company standards.
• Ensure technical documentation remains accurate, current, and aligned with software releases and system updates.

• Execute manual test cases to validate documented procedures and software functionality.
• Verify software behavior and operational workflows through observation, system testing, and collaboration with engineering teams.
• Identify undocumented features, usability concerns, workflow gaps, and potential documentation improvements.
• Troubleshoot inconsistencies between system behavior and documented procedures.
• Document testing observations, findings, and recommendations for corrective actions.
• Support software release activities by validating documentation accuracy prior to deployment.

• Collaborate closely with software developers, controls engineers, equipment engineers, and subject matter experts to gather technical information.
• Participate in design reviews, software reviews, and project meetings to ensure documentation requirements are met.
• Support continuous improvement initiatives related to software usability, user experience, and technical communication.
• Assist with the development and maintenance of internal knowledge bases and user training materials.
• Contribute to the standardization of documentation practices across engineering and manufacturing teams.

The following responsibilities represent the primary duties of this role and are not intended to be an exhaustive list.

• Bachelor’s degree in Computer Science, Computer Engineering, Industrial Automation, Electrical Engineering, Technical Communication, or a related technical discipline, or equivalent practical experience.
• 3+ years of technical writing experience supporting software, industrial systems, automation…