Strategic CSM & Renewal
Listed on 2026-11-01
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Sales
Customer Success Management, Client Relationship Management, Account Manager
Karbon is seeking a Senior Customer Success Manager to own a portfolio of accounting firms, driving retention, expansion, and value realization. You’ll bridge customers with Product and Engineering, shaping roadmaps and revenue strategy while leading strategic reviews and risk mitigation.
This role supports a global, distributed team, requires 7+ years in B2B SaaS, and emphasizes data-driven decisions, cross-functional collaboration, and proactive account management across the lifecycle.
Consider building your career as a Strategic CSM for Growth & Renewal at Karbon.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic CSM for Growth & Renewal role in the description above.
We appreciate your interest in this position.
Join Karbon and contribute to our ongoing work.
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