Office Manager

About You

The Office Manager is responsible for leading the day-to-day administrative operations of CCI’s corporate headquarters, ensuring an efficient, organized, and professional office environment. This role serves as a central point of contact for corporate office operations, exercising sound judgment, discretion, and independent decision‑making while managing multiple priorities in a fast‑paced, evolving organization.

The Office Manager proactively identifies opportunities to improve processes, develops and maintains office protocols, and partners with leadership and department heads to support smooth operations across all CCI lines of business.

• Oversee overall corporate office administrative needs, including limited front‑desk coverage (anticipated to be no more than 20% of the workday).
• Answer, screen, and direct calls and voicemails professionally; accurately take messages and resolve or elevate issues as appropriate.
• Exercise judgment in emergency or time‑sensitive situations, including determining when outside vendors or services should be engaged.
• Greet and screen visitors; notify appropriate personnel of arrivals.
• Receive, sign for, and distribute courier deliveries and mail; manage daily incoming and outgoing mail.
• Coordinate conference room scheduling and meeting logistics. Schedule meetings and appointments as requested.
• Maintain company business cards, stationery, and related branding materials.
• Operate standard office equipment and software efficiently, including multi‑line phones, copiers/scanners, Microsoft Office, SharePoint, and Yardi.

• Manage inventory and ordering of office and breakroom supplies, including kitchen necessities.
• Review and process office supply requests for off‑site locations.
• Monitor and maintain adequate postage supplies.
• Oversee office space organization, cleanliness, and functionality.
• Coordinate office maintenance, repairs, and service requests; prioritize and schedule work as needed.
• Advise leadership on office planning, design, equipment purchases, and space utilization.
• Facilitate and negotiate contracts for major office equipment and recurring supply needs.
• Oversee corporate office alarm system administration and coordinate repairs or upgrades.
• Oversee administration and day‑to‑day management of corporate credit card programs, including issuance, user access, limits, documentation, and compliance with company policies.
• Coordinate onboarding and termination of cardholders in partnership with Finance and Human Resources.
• Monitor usage for appropriateness, completeness of documentation, and timely submission of receipts; elevate issues or trends to management as needed.
• Serve as primary administrator for company business accounts and purchasing platforms (e.g., Amazon Business and similar vendors), including user access, permissions, ordering controls, and account maintenance.
• Partner with Finance to support reconciliation processes, respond to inquiries, and assist with audits or internal reviews related to corporate cards and business accounts.
• Research, recommend, and implement improvements to purchasing tools, controls, and workflows to increase efficiency and reduce risk.

• Maintain company records across electronic systems (SharePoint).
• Develop and maintain policies related to record retention, protection, retrieval, and destruction.
• Receive, review, and track property incident reports; advise Asset Management on follow‑up and insurance reporting as needed.
• Receive, review, and track employee incident reports; advise Human Resources on follow‑up and insurance reporting as needed.
• Maintain organized records and supporting documentation related to corporate credit card programs and business purchasing accounts in accordance with company retention policies.

• Provide administrative support for special projects, including research, data compilation, and summary reporting.
• Liaise with department heads to ensure office‑related processes are functioning effectively.
• Identify inefficiencies and…