Administrative Coordinator

Administrative Coordinator

NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®.

• Manages phones, screens calls to determine required information, confirms and reschedules appointments.
• Coordinates patient files and ensures that proper documentation is in each file.
• Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process.
• Obtains authorizations for any medical patients.
• Scans and enters insurance cards and ensures accuracy of information.
• Audits invoices against purchase orders, researches discrepancies, and approves for payment.
• Investigates problems with obtaining payment for bills.
• Makes concrete attempts to add value or to improve service for the customer and acts on behalf of the customer to promote fair and timely internal resolution of issues.
• Prepares charts for the next day's appointments.
• Greets patients, has them complete the required paperwork, and informs them of the process flow by communicating clearly with the customer regarding expectations.
• Handles center correspondence by conveying concise, honest and respectful messages in written and verbal communications.

• 2+ years of ophthalmology experience or healthcare experience preferred.
• High School Diploma or equivalent.
• Desire to provide an exceptional patient experience.

USD $19.00 / Hr. – USD $23.00 / Hr.

Entry level

Full-time

Administrative, Industry: Medical Practices