Engineering and Sustainability Director

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

The Engineering and Sustainability Director role is responsible for leading engineering and sustainability service delivery in support of JLL's Facility Management and Project Management work streams. This leader must maintain tight integration with their work steam counter parts to ensure best-in-class service delivery across the client's portfolio of GMP (Good Manufacturing Practices) and non-GMP spaces. Each side of the business will require this role to understand their specific requirements and deliver on their unique expectations.

This leader must drive their team to meet or exceed all KPI (Key Performance Indicators) and business. The candidate must work closely with client stakeholders to ensure that the value delivered in the provision of such services exceeds their expectations. This key role will lead the team to success by driving standardization and best practices including implementation of the JLL/Life Sciences platform practices, standards, procedures and programs that promote a safe and sustainable workplace experience with crucial focus on reliability maintenance and elimination of downtime due to equipment or facility outages.

What your day-to-day will look like

• Oversee maintenance and support of critical systems including clean rooms, HVAC, utilities, and specialized pharmaceutical equipment

• Ensure all facilities meet applicable FDA, GMP and other regulatory requirements

• Develop and execute comprehensive sustainability programs across the portfolio

• Oversee tracking and reporting of sustainability metrics

• Provide operational leadership and set technical direction

• Lead and transform technical and operation standards

• Ensure resilient cross training and successions plans are developed and maintained

• Be a trusted advisor to the client by maintaining a continued focus on improving client experience, and developing a positive partnership through timely thoughtful responses, delivering on critical needs and bringing innovation.

• Analyze/trend failures and incidents, determine root cause and implement process improvements

• Must lead by example and set "safety first" and "non-negotiable compliance to quality" work environment and culture

• Comply with all JLL and client policies, including but not limited to ethics and business practices

• Responsible for promptly supporting responses to client requests including communication of root cause analysis (RCA) and corrective action plans (CAPAs)

• Responsible for working with the Facility Managers, Warehouse Managers, Engineering, Project Management, HSE, Quality, and Sourcing leadership on the selection and monitoring of subcontractors

• Responsible for team adherence to EHS and quality standards expected by JLL and the client

Required Qualifications

• Minimum 10 years of facilities management, maintenance, engineering and/or operations leadership experience in GxP regulated spaces

• Bachelor's degree in engineering (mechanical, chemical, environmental) preferred

• Leader of leaders in a large organization

• Experience delivering customer experience and driving operational & financial performance

• Budget creation and adherence

• 7-10 years of exposure to Bio-Pharma industry

• Inspires a deep culture of safety and quality compliance

• Quickly adapts to change and leads organization through it

• Deep vendor management experience

• Executive presence

• Organizational resilience and sustainability

• Proactive and strategic mindset

• Promotes inclusive behaviors

• Challenges current thinking/status quo and fosters innovation

• Detail oriented

• Robust…