Project Manager, Client Relationship Management, Project & Program Management

Thousand Oaks, California, United States

The Project Manager will lead a team and serve as the primary point of contact across business units for market research initiatives in the Life Sciences space. The individual will be responsible for managing end-to-end project execution, ensuring alignment with client objectives, and maintaining strong stakeholder relationships. They will actively engage with cross-functional teams to drive actionable insights and ensure the successful delivery of brand‑specific research programs, often working onsite to facilitate strategic coordination.

• Rocket‑Fueled Career Growth :
  Fast‑track leadership in a high‑growth firm, with unparalleled opportunities to shape the future of life sciences consulting.
• Limitless Earning Potential :
  Earn a competitive base salary + yearly bonus + uncapped commissions tied to your business development wins.
• Global Impact, Entrepreneurial Culture :
  Collaborate with a diverse, elite team across the U.S., Europe, and Asia in a dynamic environment that rewards innovation and excellence.
• Trusted Partnerships :
  Join a firm with a 100% repeat business rate, where you’ll build long‑term relationships with top biopharma leaders.
• Cutting‑Edge Innovation :
  Lead the charge in deploying AI‑driven tools and analytics that redefine R&D strategy, operations and outcomes.

• Advanced degree (MBA, Master’s, or equivalent) from a recognized institute preferred.
• 6–10 years of professional experience in Primary Market Research, including substantial exposure to U.S.
  
  -based qualitative and quantitative market research projects within the pharmaceutical or life sciences industry.
• Strong expertise in pharmaceutical market research, with a deep understanding of methodologies, study design, data interpretation, and insight generation.
• Proven experience managing end-to-end delivery of primary and secondary research initiatives across therapeutic areas and brand life cycles.
• Solid grasp of pharma commercialization dynamics and the ability to translate research findings into actionable recommendations for commercial teams.
• Ability to lead and mentor cross‑functional teams in hybrid (onsite + remote) settings, ensuring high‑quality, timely execution.
• Strong client‑facing skills with the ability to manage stakeholder expectations, resolve issues, and build trusted relationships.
• Willingness to be onsite at client locations as required.

• Lead market research project execution across assigned onsite client accounts, ensuring alignment with timelines, quality standards, and client objectives.
• Primary point of contact for brand‑specific market research (qualitative and quantitative) initiatives across business units and therapeutic areas.
• Oversight over all phases of market research delivery to ensure integrated, insight‑driven outputs.
• Manage senior client relationships to maintain engagement continuity, proactively address research‑related issues, and support evolving business needs.
• Collaborate with cross‑functional teams outside Primary Market Research to be a thought partner and drive strategic and actionable insights for clients.
• Monitor project health, mitigate research delivery risks, and maintain clear, proactive communication with client stakeholders and internal leadership.
• Stay current on therapeutic area developments and industry trends to provide context‑rich, forward‑looking insights that enhance the value of MR outputs.

• Will be responsible for overall leadership, talent development, skill advancement, and engagement and retention of talent in the team.
• Foster learning mindset in the team to proactively develop research and story‑telling skills, leveraging multiple sources of data to answer business questions.
• Develop new capabilities leveraging new sources of data and methods that include segment‑level analysis, etc.
• Mentor/Guide team members who can benefit from your expertise and experience.

• Excellent interpersonal and communication skills (written and verbal).
• Innovative and collaborative behaviour, team player.

PharmaACE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or any other basis protected by law.