Outside Sales & Design Consultant

Overview

The Outside Sales & Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes. This role designs and sells custom spaces to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience.

This role is also responsible for building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS. This role serves as part of a Custom Space Outside Sales and Design team for their local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance.

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

• Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home
• Builds trust and rapport with customers to understand needs and present projects and customized plans professionally
• Manages multiple, simultaneous customer projects with attention to detail, accuracy, timely follow-up, and clear communication
• Develops clientele and new leads through ongoing relationships, networking, and referrals
• Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals
• Arrives promptly to scheduled appointments and installations to ensure a positive customer experience and identify referral opportunities
• Maintains discretion related to confidential/sensitive company and customer information

We believe in taking care of our team. We offer a comprehensive benefits package that goes beyond health insurance. The Container Store provides reward opportunities, including a $35,000 base draw and the potential to earn upwards of $120,000 in total take-home pay through uncapped commission.

• College degree preferred with 2-5 years of outside sales experience; custom spaces or closets experience preferred
• Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer service environment
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
• Professional appearance and demeanor with clear, effective communication at all levels
• Flexible and positive attitude with ability to prioritize high-value tasks and adapt to shifting priorities
• Proficiency in Microsoft Outlook, Word, Excel;
  Salesforce;
  AutoCAD-based design tools; and Windows-based systems
• Reliable transportation for appointments within a travel radius of up to 100 miles; valid automobile insurance and state inspections as required
• Willingness to work a flexible schedule, including evenings and weekends
• Must be at least 18 years of age

The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act. Stores Physical Requirements. State Specific Notices.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Retail
• Locations:
  Thousand Oaks, CA and surrounding area

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