Field Service Technician - Cooling​/HVAC

Compensation

For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive. The range applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Individual pay is determined by factors such as performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric also offers a comprehensive benefits package including medical, dental, vision, basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

Schneider’s Field Service Representatives collaborate with customers, team members, and third‑party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both company and third‑party manufactured equipment in a variety of dynamic environments. They are problem solvers, customer‑focused, and passionate about their work.

• Pre‑site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support, and district service teams
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Working with your manager and/or regional service director to resolve complex escalated issues
• Continuous learning and training on various products in the field and in the classroom

• Travel throughout the region, including local and countrywide travel with overnight stays by vehicle or air
• Assist senior technicians and support project management on larger system start‑ups
• Work alongside larger teams of FSRs and collaborate with project managers on higher complexity projects
• Act on behalf of the district service manager to resolve operational issues as required

• An associate’s degree, trade/vocational certification, military training or similar experience in electrical‑related disciplines
• Ability to read blueprints and schematics
• Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
• 2+ years of field service repair and customer service experience with UPS systems, power distribution, switch gear, automatic transfer switches, power distribution units, electrical, electro‑mechanical or electronics equipment
• 2+ years in Field Services or equivalent industry experience
• EPA Universal Certification
• Good safety practices and adherence to company safety procedures and policies (lock out / tag out, compliance with safety programs, and completion of safety related trainings on time)
• Identification of hazards present in the work area and reporting all safety matters, incidents, near misses to management or safety representative
• Nfpa‑70E or OSHA experience preferred
• Safe driving and vehicle operations skills
• Skilled at utilizing test and diagnostic equipment
• Experience reading and interpreting schematics, drawings, and operation manuals
• Ability to write service reports, correspondence, procedures, present information effectively and respond to customer questions
• Physical strength and endurance for bending, stooping, lifting and carrying items up to 40 pounds; work in hot/cold/rain/dust; ability to stand for extended periods and work in small confined spaces

Within your first 180 days, you’ll receive 8 weeks of in‑person training in our brand‑new state‑of‑the‑art facility in Dallas, TX, with all expenses paid. Ongoing online training continues, and you’ll be paired with a local mentor for on‑the‑job training to complete your onboarding.

Additional benefits include flexible work arrangements, paid family leaves, 401(k) + match, well‑being programs, holidays and paid time off, military leave benefits, and more.

You must submit an online application to be considered for any position with us. This position will remain posted until filled. Apply today.

Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities across all hiring, promotion, training, and transfer activities, regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic.