Specialist Software Engineer

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas
-Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

** Specialist Software Engineer*
* Duties:
Software application Dev/Ops on Amgen's  platform using Apex, Visual Force, and Lightning Web Components for Service, B2B Commerce and experience cloud capabilities;
Develop and maintain customizations for solutions delivery utilizing Salesforce Service, Commerce, Experience Cloud platforms which are a customer service platforms designed to help organizations deliver superior customer support and improve customer satisfaction;
Work on Mule Soft integration platform to help businesses connect applications and services;
Use Docu Sign and Conga platforms to securely sign, send, and manage documents online;
Configure and model the  application based on the business requirements;
Build Service cloud capabilities-setup accounts & contracts, cases, email-to-case and omni channel rules targeting business requirements;
Build B2B Commerce cloud capabilities-set up products, orders, carts, entitlements, order status standard and custom objects per business requirements;
Lead the technical configuration of standard and custom objects developed, experience cloud portal, and API customization;
Formulate sound technical solutions to common Order to Cash cycle, Distribution & Logistics business requirements; and Communicate software and system designs using UML, lucid chart or other modeling tools and software. May telecommute.

Requirements:
Master's degree (or foreign equivalent) in Computer Science, Software Engineering or related field & 3 years of experience in the job offered or a software-related occupation. Position requires 3 years of experience in the following:

+ Apex, Visualforce, and Lightning Web Components for Service Cloud, B2B Commerce, and Experience Cloud capabilities;

+ Apex, SOQL, Lightning Web Components, JavaScript, Visualforce, AJAX, HTML, XML, CSS, Process Builder, Flow Management, Custom Settings, Workflow Rules, Triggers, Data Loader, Reports, Dashboards, REST APIs, and SOAP Web Services;

+ Salesforce Experience Cloud (Communities) including development of customer and partner portals using Experience Builder, Lightning Web Components, Apex, Visualforce, CMS, custom components, and security and sharing configurations;

+ Service Cloud capabilities including Case Management, Email-to-Case, Omni-Channel, Knowledge Base, and Reporting and Analytics;

+ Scalable data processing solutions in Salesforce including Batch Apex, Scheduled Apex, Queueable Apex, and asynchronous processing mechanisms;

+ Managing Salesforce release and deployment processes including change set management, deployment validation, environment management, and version control using Copado and related Dev Ops tools;

+ Salesforce migration and deployment tools including Copado, ANT Migration Tool, Salesforce CLI (SFDX), and CI/CD pipelines to support code promotion across environments;

+  SAFe Agile practices including PI Planning, Sprint Planning, Backlog Management, and Agile ceremonies using project management tools such as Jira and Confluence;

+ Supply chain processes including Order-to-Cash, Global Distribution, Customer Service, and Logistics; and

+ Web services, data modeling, and enterprise application integration concepts, including implementing Salesforce integrations with Mule Soft, Conga, and Docu Sign.

Contact:
Interested candidates please apply via    and search for job # R-255470.

Job type:
Full-Time position. The annual salary for this position in the U.S. is $ per year. Also, this position offers stock, retirement, medical, life and disability insurance and eligibility for an annual…