Administration Specialist

Operator - Administration Assistant

Location:

Thrapston

Hours:

Mon-Fri 9:00-17:00

DSV is recruiting an Administration Assistant at DSV Thrapston. The purpose of the role is to provide a customer focused administration service on selected accounts, working directly with the client’s customer service team to achieve delivery targets on orders as per customer requirements.

• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer’s operational requirements.
• Ensure deliveries are made on time in full.
• First line support for customer and DSV to ensure that all issues are proactively handled.
• Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
• Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.

• Previous experience of working in a Customer Service role.
• An understanding of warehouse and logistic operations.
• Good communication skills.
• Good organisation skills and effective time management.
• Excellent attention to detail.
• IT Literate in Microsoft Office.
• Ability to problem solve.
• Understanding of Cargo Write is desired, however training can be given.

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

Access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra‑Low Emissions Cars.
• Salary Sacrifice Cycle Scheme.
• You Care App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• Life Works app for access to cashback and discounts on high street and online brands.
• Life Insurance and includes access to expert probate support.

If this sounds like the next step for you, please apply with your CV without delay!

All successful candidates will undergo necessary right‑to‑work checks and certain sites require 5‑years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV has engaged directly regarding the role requirements beforehand.

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.