Shift supervisor, Management

Job Req Number: 117921

Time Type:
Full Time

Thrapston, 5 days out of 7

Main Purpose of the role:
To work with and support the Warehouse Shift in delivering/exceeding contractual customer KPI’s within the warehouse to an agreed budget, whilst driving health & safety and best practice within the operational environment.

Responsible for the operation of the Warehouse function your role will be to support the Management Team with the day-to-day operation of the warehouse. You will be responsible for a team of operators and ensure an efficient warehouse operation in achieving business targets by monitoring any issues and ensuring production targets, KPIs, and quality standards are achieved, in order to meet the requirements of the customer.

• Day to day responsibility for the running of the contract in a customer service capacity.
• Meet the customer’s operational requirements.
• Ensure deliveries are made on time in full.
• First line support for customer and DSV to ensure that all issues are proactively handled.
• Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
• Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.

• Posses good communication skills
• Exceptional organization skills and effective time management
• Be able to manage your time effectively.
• Attention to detail.
• IT Literate in Microsoft Office
• Problem solving
• Understanding of Cargo Write is desired, however training can be given.

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Cycle Scheme
• Employee counselling, for support with physical and mental wellbeing
• Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover