Part-Time Member Experience Representative

Enhance member interactions with Northern Credit Union as a temporary part-time Member Experience Representative. Focus on addressing inquiries and guiding members through financial products in Thunder Bay, ON.

Northern Credit Union seeks a part-time Member Experience Representative for its Red River Road Branch. This temporary position is vital for improving member relationships through effective communication and tailored service. Candidates should possess strong customer service skills, basic credit union product knowledge, and a commitment to achieving goals.

Key Responsibilities:

• Address member inquiries promptly and effectively

• Analyze individual needs to recommend tailored products

• Process financial transactions accurately and efficiently

• Collaborate with branch team and internal partners

• Strive to meet and exceed performance goals

Requirements:

• High school diploma and customer service experience

• Minimum one year of sales experience

• Knowledge of credit union products and services

• Proficient with Microsoft Word, Excel, and Outlook

• Strong organizational skills and ability to meet deadlines

Utilize your expertise in customer service and financial products to support members at Northern Credit Union.
#J-18808-Ljbffr