Part-Time Customer Service Associate

Enhance member satisfaction as a Part-Time Customer Service Associate at MOVATI Athletic in Thunder Bay. Engage with guests to ensure they feel welcome and valued during their fitness journey.

As a Member Experience Associate, your role is vital in delivering an outstanding experience for all club members. You will be responsible for swiftly resolving concerns, supporting retail services, and maintaining a clean environment. Your promotions of services and programs will ensure members are well-informed while you embody our core values of care and commitment.

Key Responsibilities:

• Address member concerns and assist in resolution

• Provide top-notch service at retail points

• Complete necessary cleaning tasks diligently

• Promote knowledge of club offerings effectively

• Ensure precise sales handling during transactions

Requirements:

• High School Diploma or equivalent experience preferred

• Over 1 year in a customer-focused role

• Current CPR & First Aid certification necessary

• Commitment to delivering high-quality service

• Flexibility to work various shifts as needed

Make a significant impact on member experiences with MOVATI Athletic in Thunder Bay.
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