Customer Service Clerk Job Thunder Bay area,Ontario Canada,Customer Service/HelpDesk

Position: Customer Service Clerk | ON

Customer Service Clerk - Thunder Bay, ON

Position Type: Seasonal
Position Location: Thunder Bay, ON
Posting Date: May 31,
Start Date: June 22,
End Date: August 21,

St. John Ambulance Ontario is offering an exciting opportunity for an ambitious individual to take the role of Customer Service Clerk for our St. John Ambulance operations in the Northwest Region. Reporting to the Regional Manager, the successful candidate contributes to St. John’s success by providing a wide range of customer service and administrative support.

Essential Duties:

Provide a high level of customer service by answering and returning phone calls, registering walk in clients on courses, responding to e-mail and online requests for information on St. John training and products

Prepare paperwork for classes, print certificates and close classes once paperwork is submitted

Reconcile payment information appropriately and maintain accurate records in Microsoft D

Process payments & invoices for courses and product sales

Assist with various duties as assigned by the Business Development Manager and or Regional Manager

KNOWLEDGE, SKILLS,

EDUCATION & EXPERIENCE:

Minimum of one-year successful experience in office administration

Strong computer skills and knowledge of Microsoft Office including CRM software

Excellent time management skills with the ability to manage numerous tasks simultaneously

Excellent interpersonal and communication skills; both written and oral

Ability to work independently and in a team environment

Strong customer service / interpersonal skills

PARAMETERS:

Working hours are generally Monday to Friday; however, the nature of the position may require occasional evening and weekend work

This position is sponsored through Canada Summer Jobs. Candidates must be between the ages of 15-30