Member Services Representative at Meridian

Become a crucial part of Meridian as a Member Services Representative, focused on delivering exceptional Member experiences in our Orillia branch. You’ll engage with Members, guiding them through their financial needs with patience and expertise.

As a Member Services Representative, you will play a vital role in Meridian's mission to exceed Member expectations. This position requires strong communication and interpersonal skills, along with a proactive approach to enhancing the Member experience. You’ll collaborate with internal teams to provide tailored financial solutions that benefit our Members.

Key Responsibilities:

• Deliver exceptional assistance and service to Members

• Identify and fulfill Member requests proactively

• Collaborate with cross-functional teams to enhance financial delivery

• Use technology platforms to engage Members effectively

• Maintain confidentiality and discretion in all interactions

Requirements:

• Previous experience in a sales or service role

• Strong interpersonal and communication skills

• Flexibility to work evenings and weekends

• Proven ability to resolve Member concerns efficiently

• High School diploma or equivalent experience

Bring your passion for Member service and collaborative spirit to Meridian in Orillia.