Casual Member Representative

Enhance member experiences with Northern Credit Union as a casual Member Representative in Thunder Bay. Assist members with inquiries and guide them through our diverse financial services.

As a crucial part of the team at Northern Credit Union, the Member Representative will address member needs while ensuring efficient processing of transactions. This role calls for strong customer service and sales experience, along with a commitment to continuous personal growth. Candidates should be self-starters and support their branch team in reaching ambitious goals.

Key Responsibilities:

• Address member inquiries and analyze individual needs

• Guide members through various financial products and services

• Process transactions accurately and efficiently in the banking system

• Collaborate with the branch team to enhance member experience

• Strive for excellence and goal achievement in service delivery

Requirements:

• High school diploma and relevant banking experience

• Minimum one year of proven sales experience

• Strong knowledge of Credit Union products

• Proficient in Microsoft Office tools

• Effective communication skills, both verbal and written

Bring your customer engagement and financial expertise to strengthen our community at Northern Credit Union.