Municipal Law Enforcement Officer II - Compliance Officer

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Under the general supervision of the Supervisor – Municipal Enforcement Services, acts as the primary responder for all animal control calls-for-services, impoundments and related investigations, while also being able to assist in achieving compliance of all other municipal by‑laws and provincial statutes (as a Provincial Offences Officer), as authorized and directed. Performs initial complaint investigations, confirms infractions and determines most appropriate responses.

Participates in proactive compliance monitoring or targeted enforcement to assist other MLEO’s in enforcement of all municipal by‑laws, including parking/traffic and Provincial statutes applicable to municipalities, as directed. Participates in the day‑to‑day operations of the Municipal Enforcement Services Section.

• Acts as the primary responder for all Animal Control calls-for-service and related investigations, including dog bites, Running-at-Large, impounding stray dogs and other animal compliance issues.
• Assists in obtaining compliance with all municipal by‑laws, or other authorizing legislation, by patrolling, observing or responding to complaints, as directed.
• Follows established animal handling best practices, protocols and directives for all animal related calls.
• Observes, documents and investigates non‑compliance of municipal by‑laws or statutes; performs on‑site inspections regarding complaints.
• When directed, initiates primary compliance activities when received from Dispatch Clerk and/or Supervisor, confirms infractions, and in consultation with the Supervisor, determines the most appropriate response, including education, warnings and/or use of other enforcement processes, such as issuing notices and/or Provincial Offences Act authorized documents, or referral to another MLEO.
• Supports parking enforcement needs from time to time to ensure greater compliance.
• Assists other MLEO’s in duties related to the application and enforcement of all municipal by‑laws, including parking/traffic and Provincial statutes applicable to municipalities, such as blitz/surveys, public education activities and clean‑up supervision.
• As a Provincial Offences Officer, with direction from the Supervisor and following established procedures required by statute, prepares, serves and issues all Provincial Offences Act authorized documents, Parts 1 & III (Dog Owners Liability Act related only), and Parking Infraction Notices or Summons under Part II; all by‑law related letters, notices or other documents, authorized by the Municipal Act, Planning Act, Building Code Act and other Provincial legislation, including Administrative Monetary Penalty notices.
• Executes service of all documents on behalf of Municipal Enforcement Services, including summons, notices, letters or other communications, as directed; properly completes required affidavits for documents and other processes.
• Properly collects, safeguards and retains evidence required for court in…