Director, Maintenance & Operations, Maintenance Services

Position Title: Director, Maintenance & Operations, Maintenance Services

Type of Employment: Full-Time Appointment

Salary : $125,120 - $ 155,977 per year

Vacancy Status:
Existing position

Reporting to the AVP, Facilities & Planning, the Director, Maintenance & Operations provides strategic leadership and oversight for campus facilities management, ensuring the long-term sustainability and integrity of university infrastructure. The Director manages an annual operating budget and leads a diverse team to deliver essential building services, mechanical systems maintenance, and contracted operations in alignment with the university’s tricultural mandate and regulatory standards.

• Oversees daily operations and maintenance of campus facilities and infrastructure to ensure compliance with safety, building codes, and environmental regulations.
• Maintains the integrity of building systems including building envelope, mechanical, electrical, and HVAC systems.
• Inspects underground utilities, roads, and sidewalks to prioritize repairs and ensure campus accessibility and safety.

• Prepares and manages an annual operating and maintenance budget, including operational repair and maintenance expense allocations and cost recoveries.
• Forecasts future financial needs and resource allocations to ensure institutional stability and infrastructure longevity.
• Reconciles expenditures and identifies financial risks to optimize the delivery of facilities services.

• Directs a team, ensuring goal alignment, operational efficiency, and professional development.
• Mentors direct reports to foster a high-performance culture.
• Supports recruitment and staffing planning.
• Implements process improvements and guides the team through organizational transitions and policy changes.

• Develops and implements comprehensive strategic deferred maintenance plans to address long-term infrastructure needs.
• Collaborates with university leadership and capital project teams to support seamless transitions from construction to operations.
• Formulates performance standards and policies that enhance service delivery and promote sustainable campus operations.

• Negotiates service level agreements and terms with various third-party vendors and contractors for cleaning, grounds, and snow removal.
• Advises senior university leadership on maintenance budget requirements and business cases for deferred maintenance funding.
• Collaborates with regulatory bodies and consultants to ensure infrastructure compliance and effective service delivery.

• Performs other duties within the professional scope and skill level of the position, in full compliance with applicable legislation, university policies, and collective agreements.

• Bachelor’s Degree in Engineering (Electrical, Mechanical, or Civil) or a related technical field.
• More than ten (10) years of experience in facilities management or physical plant operations.
• Three (3) to five (5) years of experience managing unionized technical staff and large-scale operations.
• Professional Engineer (P. Eng.) designation or Facility Management Professional (FMP/CFM) certification is preferred.
• Advanced knowledge of the Ontario Building Code, Fire Code, and Occupational Health and Safety Act.
• Expertise in Building Automation Systems (BAS), HVAC, and mechanical/electrical systems.
• Strong financial and business acumen including large-scale budget management.
• Proven project management expertise within a public sector or educational environment.
• Knowledge of TSSA regulations regarding boilers, pressure vessels, and vertical systems.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving, attention to detail, and conflict resolution skills.
• Excellent organizational and time management skills; ability to meet deadlines.
• Excellent analytical and critical thinking skills.