Retail Operations Supervisor

Position: Retail Operations Supervisor at Shoppers Drug Mart
Become a Retail Operations Supervisor with Shoppers Drug Mart, ensuring top-tier customer service while managing cashiers and merchandising teams. Help create a shopping experience focused on health and beauty services in your community.

As a Retail Operations Supervisor, you will oversee the daily operations within the store, focusing on customer service, merchandising, and loss prevention. You'll train employees, implement operational procedures, and ensure compliance with health and safety standards. Lead your team in maintaining a welcoming and organized store environment.

Key Responsibilities:

• Monitor compliance of staff with store policies

• Provide training and ongoing guidance for staff

• Oversee loss prevention standards and cash office management

• Address inquiries and resolve customer issues

• Ensure cleanliness and organization of merchandise displays

Requirements:

• Strong independent thinking and planning skills

• Computer proficiency for operational tasks

• Knowledge of product lines and stock management

• Excellent time management capabilities

• Problem-solving aptitude focused on customer satisfaction

Lead your team effectively and enhance the shopping experience at Shoppers Drug Mart.