Wesway Intake Services Coordinator Position

Become an Intake Services Coordinator with Wesway in Thunder Bay, focusing on eligibility determination and the management of critical service databases. Contribute to a diverse and inclusive workplace while supporting families in need.

This permanent full-time position emphasizes a strong commitment to service excellence and community support. Candidates must have a college diploma or university degree in health or social services, plus at least one year of related experience. The role involves ensuring the intake process aligns with agency philosophy and applicable laws.

Key Responsibilities:

• Determine eligibility for Wesway services

• Manage service-related databases with accuracy

• Follow agency policies and Ministry guidelines consistently

• Help clients navigate challenging situations

• Collaborate within a team-focused environment

Requirements:

• Degree or diploma in health/social services preferred

• At least one year of relevant experience

• Excellent communication and time management skills

• Valid driver’s license and dependable vehicle

• Open to travel within Thunder Bay and Northern Ontario

Support families with disabilities by facilitating access to essential services at Wesway.
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