Technical Support Engineer – M​/E​/Controls

Salary: Up to £50,400, plus company vehicle, tools provided, uniform etc

Hours: 37.5 hours per week, Monday to Friday

Location: Tidworth

Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven Technical Support Engineer – M/E/Controls to be part of our exciting journey.

• Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday
• Pension Plan: Contributory Company Pension Plan matched up to 6%
• Insurance: Individual life assurance and personal accident cover
• Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets
• Reward and Recognition: Celebrate outstanding achievements
• Employee Assistance Program: Funded program with onsite mental health first aiders

• Provide 2nd line engineering and controls expertise to support troubleshooting of building services plant, equipment and control systems.
• Lead primarily on gas system related issues, providing advice and direction.
• Review and respond to BMS alarms, resolving issues remotely where possible and raising work tasks when required.
• Support maintenance engineers with advanced fault finding and develop team capability in BMS and controls systems.
• Provide technical information and guidance to maintenance teams to support effective service delivery.
• Identify improvements that reduce plant failures, customer calls and operational risk.
• Provide regular reporting on alarm management and system performance.
• Escalate lifecycle replacement requirements through the risk escalation process with supporting technical justification.
• Review subcontractor quotations for BMS and control system works and undertake suitable technical tasks.

• Qualifications: BTEC Level 3, trade apprenticeship or equivalent qualification in gas, mechanical or electrical engineering, or relevant job-related experience.
• Experience: Strong knowledge of HVAC, heating and hot water systems, with the ability to interpret system schematic drawings. Experience supporting maintenance operations and troubleshooting complex building services systems is essential.
• Skills: Excellent diagnostic, analytical and problem-solving skills with a logical approach to fault finding. Strong communication skills, effective workload prioritisation and excellent Microsoft Word and Excel knowledge are required.

• The Garrisons are tobacco-free working environments.
• Security clearance is required prior to starting with us.
• We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.
• Please note, this vacancy may close early if we receive a high volume of applications.