Client Service Representative - Float

Client Service Representative - Float

Old Fort Banking Company

3 days ago – Be among the first 25 applicants

• Monday - Friday 8:45 am to 5:15 pm, rotating Saturdays 8:45 am to 12:15 pm

• Paid vacation available at start
• 5 PTO days
• Paid holidays

Old Fort Banking Company is an employee-owned and operated financial institution, privately held subsidiary of Gillmor Financial Services, Inc.; established in 1916 and headquartered in Tiffin, Ohio. We have more than 100 associates, approximately 27,541 clients, and 10 financial centers located in Bettsville, Clyde, Findlay, Fostoria, Fremont, Old Fort, Sugarcreek Township, Tiffin and Xenia.

As a community-first bank, we are proud to be a resource for local groups, organizations, and businesses. We take the time to help our communities thrive.

As a CSR, you report to the Financial Center Manager and are the initial contact for our clients. You ensure all visitors feel welcome, handle all banking needs, and provide a unique client experience.

• Delivers a unique client experience aimed at improving client financial wellbeing and creating loyalty
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately
• Handles transactions efficiently and accurately by accepting account deposits and withdrawals, verifying cash and endorsements of checks
• Accepts loan payments, issues money orders, cashier checks, traveler checks, foreign currency, cash advances and U.S. Savings Bonds
• Processes all transactions within authorized limits, obtaining manager approval on required transactions
• Identifies opportunities through conversations with clients, making appropriate referrals to consumer and commercial bankers

• Excellent client service and communication skills, with the ability to interact with a variety of bank clients
• Previous cash handling experience is beneficial
• Proficient computer skills, including the use of a keyboard, ten-key pad, and basic capability to access bank-wide systems
• Effectively manage multiple priorities in a fast-paced, changing environment and maintain a commitment to accuracy and timeliness
• Follow policies, procedures and written instructions, as well as verbal instructions or directions from manager
• Ability to maintain confidentiality

Entry level

Full-time

Other

Banking