Front Desk Receptionist

Overview

Busy GYN office seeking a professional and friendly Front Desk Receptionist to join our team at The Howard Center for Women's Health. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and ensuring smooth operations. The ideal candidate will have experience working in a medical office, possess strong computer literacy skills, excel in multi-tasking, have a bubbly personality and is highly motivated.

• Greet and welcome patients and visitors with a warm and friendly demeanor
• Answer multiple telephone lines
• Schedule appointments and maintain the appointment calendar
• Check patients in and out, verify insurance information, and collect necessary paperwork
• Assist with patient registration and update patient records in the computer system
• Sending and receiving medical records
• Perform data entry tasks accurately and efficiently
• Manage office supplies inventory and place orders as needed
• Maintain a clean and organized reception area
• Travel to cover our outlying clinics when needed

• Previous experience working in a medical office is preferred, but not required
• Proficient in using phone systems, computerized scheduling software, and other office equipment
• Strong typing skills with excellent accuracy
• Exceptional customer service skills with the ability to handle difficult situations professionally
• Detail-oriented with excellent organizational and multi-tasking abilities
• Strong communication skills, both verbal and written
• Ability to work well in a team environment

Job Type: Full-time

Expected hours: 40 per week

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

In person