Field Service Technician​/Mechanic

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Carolina Handling, a privately held company est. in 1966, is the exclusive Raymond Solutions and Support Center in the Southeast, specifically in NC, SC, GA, AL, and the upper panhandle of FL. We are truly a single-source provider for intralogistics expertise, offering proven capabilities in the following areas:

• New & Used Lift Trucks
• Fleet Optimization
• Fleet Service
• Warehouse Automation, and Training

• Paid vacation & sick time
• Defined career progression
• Boot allowance
• High-quality uniforms
• Medical/dental/vision insurance
• 401(k) w/ match
• Stocked Van
• 2x a year profit share
• Yearly bonuses
• Annual Merit Increases
• Weekly Pay
• Tuition reimbursement
• Paternity & maternity leave

• To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a Team environment.
• Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct the situation to customer.
• Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service.
• Performs necessary repairs to correct analyzed situations in a professional and productive manner.
• Performs scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively addresses needed repairs with customer.
• Maintains parts and supplies inventory in service van and maintain van service.
• Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site.
• Performs other duties as assigned.

• Need to maintain a valid driver license
• Preferred one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.
• Ability to communicate effectively with customers, management and co-workers.
• Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
• Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
• Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply.

You may be just the right candidate for this or other roles! #MP1966

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

• Entry level

• Full-time

• Engineering and Information Technology

• Transportation, Logistics, Supply Chain and Storage