Oncology Medical Receptionist

Join to apply for the Oncology Medical Receptionist role at Maryland Oncology Hematology

Location:

West Cancer Center (Tigard, OR) |

Employment Type:

Full‑Time, 8:00 AM‑5:00 PM, M‑F | Salary Range: $18.68–$25.22 per Hour

It may sound cliché, but it is true. A career taking care of cancer patients is a calling for most of us. It’s much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role, the goal is the same: to provide the best care possible for each and every one of our patients.

Compass Oncology – the largest privately‑owned Cancer Care and Research Facility in the Pacific Northwest – is looking for a Medical Receptionist with high‑level customer service skills who is eager to break into the stable, exciting, and growing field of healthcare. While having medical office experience is a good place to start, we are looking for individuals who have a heart for service.

Under direct supervision, the Medical Receptionist is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patient and medical staff and supports compliance with the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

• Greet patients and visitors in a prompt, courteous and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information.
• Collect copy of patient’s insurance cards and current driver’s license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Prepare and organize new patient charts.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day’s appointments and print schedules as needed.
• Collect co‑pays, deductible and other out‑of‑pocket amounts at time of visit.
• Issue receipts if necessary.
• Distribute condolence cards to patients’ families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no‑shows and forward for patient notification.
• Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Cover for other front office functions as requested.
• Prepare correspondence, memos, forms and other typing as requested by supervisor.

• High school diploma or equivalent required.
• Minimum (0–3) years of professional office experience preferred.
• Computer skills including Microsoft Office Suite.
• Ability to multi‑task at a high patient volume front desk.
• Excellent written and verbal communication skills.
• Impeccable customer service skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds.

Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

• Medical, Dental, Vision, Life and Disability
• HSA and Flexible Spending Accounts
• Critical Illness, Hospital, and Legal Plans
• PTO and Holiday Plans
• Retirement Savings Plans
• Robust Wellness Program and Incentives
• EAP
• Perks
• Jeans Fridays!

For more details:
Compass Employee Benefits.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.