Veterinary Practice Manager

Description

Thrive Pet Healthcare is looking for a Veterinary Practice Manager to join our team at Community Pet Hospital Tigard as part of the Thrive Pet Healthcare community.

Community Pet Hospital is a full-service small-animal practice providing high-quality, compassionate care for dogs and cats. Our hospital is deeply rooted in the local community, giving our team the best of both worlds — the feel and relationships of a local veterinary hospital with the resources, support, and career opportunities of the Thrive Pet Healthcare network.

The Veterinary Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem solving to improve client service and employee engagement.

Key to the PM’s role is the ability to create and maintain a positive culture and work environment in alignment with the hospital’s plan. This person is creative yet able to develop and implement practical programs. The manager exercises sound judgment, strong time management, and the willingness and capability to make decisions.

The PM oversees the business activities of the hospital. These duties include hiring and training hospital staff; working with leadership and finance to prepare and manage budgets; monitoring and analysing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing hospital software; and implementing safety and security procedures.

Compensation is negotiable based on credentials and experience with an annual salary. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

• Required:
  
  3+ years of hospital management or supervisory experience in Veterinary Medicine

• Bachelor's degree in business and/or equivalent business experience

• CVPM encouraged to apply

• Sound personal judgement in decision-making

• Capable of leading, managing, and coaching staff at all levels

• Demonstrated competence in all aspects of staff management, including hiring, coaching, and disciplinary action

• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion

• Demonstrated competence in budgeting and financial reporting, including reading and analysing a P&L statement

• Excellent interpersonal and communication skills

• A commitment to outstanding client service

• Solid math and Excel/spreadsheet skills

• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance

Community Pet Hospital Tigard is an AAHA-accredited, full-service small-animal practice serving Tigard, Beaverton, Tualatin, and the surrounding Portland-area communities.

The hospital is committed to compassionate patient care, strong client communication, and high standards of medical excellence. Our collaborative team provides comprehensive veterinary care utilizing modern equipment and techniques, including laser therapy.

Located just outside Portland
, Tigard offers a great balance for someone who wants access to a major city without necessarily living right in the middle of downtown.

The area has an incredible food and coffee scene, local breweries, shopping, restaurants, and beautiful communities — but the outdoor access is what really makes this location stand out!

You can spend your weekends exploring the Oregon Coast, Mt. Hood, Oregon wine country, or the Columbia River Gorge
. Hiking, biking, skiing, wineries, beaches, and…