Military & Veterans – Apprentice Academy Centre Manager Operations Apprenticeships Team

This role focuses on those who have military experience or are from a Military community interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon Operations.

At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe.

The Centre Manager is responsible for the day-to-day and strategic operations of the Engineering Apprenticeship Training Academy king under the direction of the Senior Apprenticeship Program Manager, the post holder will lead the delivery of high-quality engineering apprenticeship training, ensuring full compliance with regulatory, awarding body, and Amazon standards.
This role is ideally suited to a curriculum manager from a Further Education (FE) college or commercial apprenticeship provider, with extensive knowledge of engineering apprenticeship delivery. The successful candidate should hold, or be working towards, a recognised Internal Quality Assurance (IQA) or Internal Verifier (IV) qualification.

Safeguarding Statement

Amazon Apprentice Academy is committed to safeguarding and promoting the welfare of all learners. Although our apprentices are aged 18 and over, we recognise that some learners may be adults at risk, and we apply the principles of Keeping Children Safe in Education (KCSIE 2024), the Safeguarding Vulnerable Groups Act 2006, and the Care Act 2014 across all our recruitment practices.

We expect all staff to share this commitment to safeguarding. As a registered apprenticeship training provider regulated by Ofsted, we are required to conduct statutory safeguarding checks for all roles that involve regular contact with learners. This post involves regulated activity as defined by the Safeguarding Vulnerable Groups Act 2006.

The successful candidate will be required to satisfy statutory pre-appointment safeguarding requirements before commencing in the role.
Safeguarding Responsibilities of the Role

The Apprentice Academy Centre Manager will be expected to:

• Act as a point of contact for safeguarding concerns within the Academy centre
• Uphold and promote the Amazon Apprenticeships Safeguarding and Prevent Policy at all times
• Ensure all learners are supported in a safe environment free from harm, abuse, or neglect
• Report any safeguarding or Prevent concerns in line with Academy procedures
• Complete safeguarding and Prevent training upon appointment and at regular intervals thereafter
• Support the Designated Safeguarding Lead (DSL) in maintaining accurate safeguarding records

Amazon Apprentice Academy is a registered apprenticeship training provider regulated by Ofsted. All recruitment activity is conducted in accordance with Keeping Children Safe in Education (KCSIE 2024), the Safeguarding Vulnerable Groups Act 2006, the Care Act 2014, and the Amazon Apprenticeships Safeguarding and Prevent Policy.

Key job responsibilities
1. Strategic Leadership:
Provide overall management of the Amazon Apprentice Academy at LCY2, developing and implementing the training centre strategy in alignment with organisational goals. Manage the centre budget, oversee resource allocation, and build productive relationships with key stakeholders.

2. Operational Management:
Oversee all training centre operations, managing equipment, facilities, and consumables. Ensure full compliance with Health & Safety and occupational health requirements, coordinate with RME teams, and fulfil awarding organisation centre coordinator responsibilities. Occasional teaching/training delivery to cover staff absence as required.

3. People Management:
Lead, manage, and develop the centre delivery team. Liaise with apprentice managers on timekeeping, attendance, and progress, and coordinate with external training providers as required.

4. Quality Assurance and Compliance:
Maintain and continuously improve training standards. Conduct quality assessments including teaching observations and standardisation of assessment decisions. Ensure compliance with Ofsted and awarding body standards, contribute to the QUIP and SAR, and monitor and drive improvement in apprentice progress and achievement. Ensure adherence to all Academy and Amazon policies.

5. Safeguarding:
Act as a trained Safeguarding Officer, implementing and upholding safeguarding policies.…