Business Development Manager - Ecommerce

Business Development Manager - Ecommerce

We are entering an exciting phase of growth and are looking for an ambitious Business Development Manager to help scale our ecommerce delivery solutions across the UK and international markets.

The guiding principle of Pro Carrier is to allow our customers to find sending their goods to and from anywhere in the world as easy and streamlined as possible across a range of offerings and all modes of transport.

Formerly known as DG International, the company was established in 2009 to provide high levels of customer service to a range of clients importing into the UK from Asia via sea and air. The company has grown rapidly since then and now offers a range of logistics services across diverse industry sectors.

Pro Carrier’s growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth.

Pro Carrier is poised for significant growth, with a strategy to grow to double in size over next three years, with Pro Carrier being at the forefront of that plan. The leadership team is experienced, dynamic and client-centric, and the focus for growth is around new technology offerings that compliment current services and additional market share from emerging markets.

We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition.

You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth.

• Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods
• Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close
• Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs
• Negotiate contracts and commercial terms in line with company pricing and margin expectations
• Meet and exceed agreed revenue and new business targets

• Build and maintain strong, long-term relationships with new and existing clients
• Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention
• Identify upsell and cross-sell opportunities within an existing client base
• Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations

• Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities
• Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance
• Contribute to the development of commercial strategies and go-to-market plans

• Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon
• Feed client and market insight back into the business to support product development and service improvement
• Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover

• Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce
• Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels
• Demonstrated track record of achieving and exceeding sales targets
• Excellent communication, negotiation, and presentation skills
• Commercially astute with the ability to understand client needs and translate them into tailored solutions
• Self‑motivated, target‑driven, and able to work independently as well as part of a…