Customer Service Representative at LCBO

Position: Holiday Customer Service Representative at LCBO
Location: Hearst

Join LCBO as a Holiday Customer Service Representative in Hearst, Ontario, and deliver exceptional retail experiences during the busy holiday season. From November 16 to December 31, immerse yourself in customer service for spirits shoppers.

This on-site role requires passion for customer satisfaction and the ability to work effectively with team members. You'll serve customers using the POS system, assist with donations for sustainability, and maintain store organization. Your commitment will enhance customers' holiday shopping while promoting LCBO’s offerings through online training.

Key Responsibilities:

• Serve customers efficiently using the POS system

• Request donations for the Spirit of Sustainability campaign

• Conduct customer surveys for feedback improvement

• Organize and replenish inventory on shelves

• Lift heavy cases repeatedly and stand for long periods

Requirements:

• Must be at least 18 years old

• Valid SIN, student, or work permit required

• Bilingualism in English and French is a bonus

• Flexible availability during holidays

• Ability to handle lifting up to 40 lbs.

Bring your customer service expertise to LCBO and make holiday shopping special for each visitor.