Member Services Representative at Planet Fitness

Elevate the member experience with Taymax Group as a Member Services Representative at Planet Fitness in Timmins, ON. Focus on delivering exceptional customer service to members, guests, and prospective clients.

This role involves engaging with members at the front desk and ensuring a welcoming environment. Your responsibilities will include greeting guests, checking members in, conducting tours for new members, and assisting in account updates. You will also maintain club cleanliness and complete daily assigned tasks, creating a positive atmosphere for all.

Key Responsibilities:

• Greet members and guests with a friendly demeanor

• Handle front desk activities and answer phone inquiries

• Conduct tours for prospective members to promote sign-ups

• Facilitate updates and respond to member concerns promptly

• Maintain cleanliness throughout the club and perform checks

Requirements:

• Must be 18 years old or older

• High School diploma/GED required

• Background in customer service preferred

• Basic computer skills needed

• Ability to lift up to 50 lbs occasionally

Bring your positivity and exceptional service skills to enhance the member experience at Planet Fitness in Timmins!