Walmart Front End Customer Service Manager

Lead Walmart Canada’s front-end operations in Timmins while applying customer service leadership and retail operational skills. Support a positive shopping experience every shift.

As Customer Service Manager, you guide front-end operations, address customer and associate concerns, and help maintain efficient store performance. You train associates on systems, Company procedures, scanning accuracy, productivity standards, discount programs, EAS processes, and safety requirements. The position supports customer loyalty and compliance with operational standards.

• Monitor front-end operations, coverage, breaks, and customer flow
• Handle customer and associate concerns professionally
• Train associates on systems, procedures, and safety requirements
• Oversee purchase, return, and exchange transactions
• Support safe work practices and emergency procedures

• Customer service or retail leadership interest
• Availability for evenings, weekends, and holidays
• Ability to stand, bend, and lift up to 50 pounds occasionally
• Ability to manage high task volumes efficiently
• Ability to perform repetitive stocking, zoning, and organizing tasks

Bring front-end leadership, transaction oversight, associate training, and customer service skills to Walmart Canada in Timmins.