Hospital Manager

Overview

Be among the first 25 applicants. Timmins Animal Hospital has an amazing opportunity for a Hospital Administrator interested in growing the practice for a community in need. If you’re passionate about providing unparalleled high-quality care for pets and want to love what you do, and where you live, we want to hear from you.

The Hospital Administrator provides onsite leadership and oversight of the management team to ensure that high quality care is provided to patients and their people. You will be responsible for leading the processes and practices that will make the Hospital a welcoming, energizing, and rewarding place to work. The successful candidate will be scheduled for 40 hours per week on-site at the Hospital.

Timmins offers outdoor opportunities and a community of over 40,000 residents with access to city amenities without long commutes or high costs of living. Timmins Animal Hospital has been a full-service animal hospital since 1974, focused on preventative care and providing medical, surgical and dental services. We offer an in-house laboratory and diagnostic imaging (radiography and ultrasonography) to aid in diagnosis and assessment of conditions and injuries.

• To support recruitment initiatives to grow the practice from a companion animal hospital to include emergency and referral services
• Expand clinical services and service offerings
• Manage travel and scheduling of a multi DVM practice with a rotation of specialists
• Develop strong marketing campaigns to promote new service offerings and increase patient volume
• Foster relationships with college programs to aid in recruitment initiatives
• Oversee, support and nurture the pet experience by ensuring that the Hospital has the necessary resources, equipment, and team members necessary to offer the best possible medical, surgical and emergency care
• Ensure medical teams have access to continuing education, mentorship and development opportunities to support continuous improvement and enhance patient care
• Expand clinical services and service offerings
• Strategic Planning
• Business plan development and championing its implementation
• Accreditation, Certification and other Medical SOPs
• Client Care, Patient Care and Compliance
• KPI management, Best Practices and Operational SOPs
• Revenue growth and cost management, particularly in the area of labor and Cost of Sales (COS)
• Team building and Professional Development, considering patient and hospital needs
• Human Resources Management & Conflict Resolution
• Hiring, Onboarding, Training
• Performance Reviews
• Client Service & Hospital marketing support
• Monthly analysis and reporting, and operationalizing areas for improvement
• Liaise with P3’s Medical Advisory Board, university professors, college instructors, industry program providers and individual instructors to develop and coordinate courses
• Maintain relationships with hospital leads and their teams and extend that capability to referring Veterinary Practices, building alliances within the P3 group with high morale and accountability
• Support individual team members in their growth and goals through professional development, coaching, guidance, and evaluation of continuing education goals
• Foster teamwork and peer-to-peer coaching
• Lead, collaborate with, and coach department leads in HR scenarios, operations, data analysis/tools and decision making
• Cultivate an inspirational environment that is a great place to work in veterinary healthcare
• Participate in creating and maintaining an organization chart for the Hospital
• Promote a positive working culture and reflect P3’s vision and values throughout the Hospital
• Ensure delivery of an exemplary client experience – collaborate on standards and measure compliance
• Recognize and empower high performers to grow within our group of Emergency hospitals
• Act as a positive role model with a collaborative approach
• Recruit, mentor and retain a team with accountability, high morale, collegiality, and effective teamwork
• Set others up for success and foster open, proactive, and cooperative relationships
• Collaborate with Department Leads to set non-financial performance goals related to patient care and client…