Superintendent - Information Technology; IT

Requirements

• Language:
  English (spoken and written) and French is an asset.
• Education:
  
  Degree in Information Technology, Computer Science, or a related field.
• Master’s degree is an asset.
• Experience:
  
  5 – 7 years experience in IT with at least 3 in a leadership role.
• Strong understanding in change management, cybersecurity, and audit practices.
• Strong leadership skills and team management skills.
• Proficiency in project management software, IT service management tools, and productivity suites.

• Supervise direct reports, providing guidance and support for daily operations.
• Foster a positive, collaborative work environment, ensuring the team meets performance goals.

• Manage critical production systems, including PI, Proficy, Elixir to ensure they are functioning optimally.
• Oversee the mill’s domain, applications, and all related IT systems to ensure proper integration and continuous availability.
• Administer licenses for various software and ensure compliance with licensing agreements.
• Collaborate with and support 3rd party groups aligned with business functions such as SAP and Empath.

• Administer and manage Azure cloud infrastructure, ensuring availability and cost optimization of cloud resources.
• Oversee subscriptions to various IT services and tools used by the mill to ensure proper utilization and cost control.
• Manage virtual machine (VM) environments, ensuring resource allocation and system performance align with operational needs.
• Assist and monitor the mill’s network infrastructure to ensure security, stability, and performance.

• Oversee the implementation and management of the mill’s process control systems, such as PI and Proficy, ensuring accurate data collection, analysis, and reporting.
• Collaborate with production teams to develop and refine custom solutions and improvements to control systems.
• Identify opportunities for optimization and automation in manufacturing processes, leveraging technology to enhance productivity and reduce downtime.

• Provide ongoing support for the IT environment, troubleshooting technical issues and working with external vendors as necessary.
• Conduct system upgrades, patching, and regular maintenance to keep systems up to date and secure.

• Ensure the network and systems are protected against cyber threats by implementing security measures, conducting audits, and ensuring compliance with industry standards.
• Maintain regular backups of critical systems and data to ensure business continuity in the event of an outage or disaster.

• Liaise with senior management and other departments to identify IT needs and ensure alignment with business objectives.
• Provide regular reports on system performance, incident resolution, and project progress to leadership.

• Lead and manage IT-related projects, including planning, execution, and delivery. Ensure that projects are completed on time, within scope, and within budget.
• Collaborate with cross-functional teams to gather requirements, define project goals, and establish timelines.
• Monitor project progress, resolve issues as they arise, and provide updates to leadership.
• Ensure projects are aligned with the organization’s strategic objectives and business priorities.

• Ensure compliance with SOX (Sarbanes‑Oxley) controls by following relevant auditing and reporting requirements.
• Work closely with internal and external auditors to provide necessary documentation and ensure that controls are properly implemented and adhered to.
• Implement and maintain policies and procedures to ensure compliance with all regulatory and industry standards, particularly in relation to data security and IT governance.

• Maintain and manage the IT department’s budget, ensuring that expenditures align with the organization’s financial goals.
• Review and forecast IT-related costs, making recommendations for cost‑saving initiatives without compromising service quality.
• Collaborate with senior management to…