Information Services Technician

Location: Timmins and surrounding area

Vacancy Details: 1.0 FTE (full-time,35 hours/week)

This posting is foran existing vacancy.

The Information Services Technician ensures the proper functionality of the information services systems. In consultation with the Information Services Coordinator,school and board staff, the Technician contributes to the efficient support of information services, maintains network and server applications, and ensures the reliability and sustainability of information and communication resources.

• A Diploma from a two (2) year community college program in computer studies, or a Bachelors Degreein Computer Science

• Ability to work to strict timelines – often under pressure
• Effective customer service and collaborative skills, including ability to work successfully in a team environment and independently.
• Demonstrated organizational,analytical, and problem-solving skills, including excellent attention todetail
• Knowledge of and experience in working with Microsoft Software Platforms and applications (ie. Azure,Windows Server, Windows Client, and Office Suite, etc.)
• Knowledge of and experience in working with Mobile Device Management Systems such as Microsoft Intune
• Knowledge of and experience deploying endpoints using Microsoft Azure Endpoint Manager
• Experience in the maintenance, repair, installation and use of computer hardware and software
• Experience in the installation and troubleshooting of networking hardware, including LAN cabling installation, WLAN, switch, network printers (TCP/IP)
• Provide Technical support and operational assistance for audio-visual equipment during school events, meetings, and special functions.
• Experience with the setup,configuration, and maintenance of Apple devices
• Experience in the setup,configuration, and maintenance of Audio Visual (A/V) equipment, including projectors, displays, speakers, microphones, and related control systems
• Excellent written, verbal communication and interpersonal skills
• Ability to perform duties with minimal supervision
• Physically capable of operating a vehicle safely, possess own vehicle and a valid driver'slicense, have an acceptable driving record, and personal insurance coverage

§ Ability to perform the essential duties of the position, including physical work such as lifting and carrying equipment and materials up to 50 lbs., kneeling, bending, twisting, and completing installations and maintenance work at elevated heights using ladders, with or without reasonable accommodation.

§ Ability to work overtime and change working hours to suit the needs of project work and maintenance windows

DSB1 may use Artificial Intelligence (AI) tools to assist in screening and assessing applicants, as defined under the Employment Standards Act (ESA). AI is not used to make final hiring decisions. In DSB1,final hiring decisions are made by DSB1 staff.