Event Operations Manager

Roles & Responsibilities

The Event Operations Manager is responsible for the end-to-end planning, coordination, and execution of events, ensuring seamless delivery and a high-quality experience for clients and attendees.

This role focuses on operational excellence, covering logistics planning, vendor coordination, budgeting, and on-site management. The incumbent will work closely with internal teams and external stakeholders to translate event concepts into well-executed experiences, while maintaining strict control over timelines, costs, and quality standards. The role also requires strong problem-solving capabilities to manage real-time challenges during events and to implement contingency plans effectively.

• Plan and manage all operational aspects of events, including physical, virtual, and hybrid formats
• Develop detailed project plans, timelines, and run sheets
• Oversee venue setup, technical production, and event-day coordination
• Ensure smooth execution from pre-event preparation to post-event wrap-up
• Source, evaluate, and manage external vendors such as caterers, production teams, and logistics providers
• Negotiate contracts and ensure service level agreements are met
• Serve as the main point of contact for clients, partners, and internal stakeholders
• Coordinate cross-functional teams to ensure alignment on event deliverables
• Prepare, manage, and track event budgets
• Monitor expenses and ensure cost efficiency without compromising quality
• Provide financial reporting and post-event budget reconciliation
• Lead and supervise event staff, contractors and volunteers
• Assign roles and responsibilities clearly across the team
• Provide on-site leadership and decision-making during events
• Conduct post-event reviews and identify areas for improvement
• Identify operational risks and develop contingency plans
• Ensure compliance with local regulations, permits, and safety standards
• Implement crowd control measures and emergency response protocols
• Track event performance using key metrics such as attendance, satisfaction, and ROI
• Prepare post-event reports with insights and recommendations
• Implement process improvements to enhance operational efficiency and attendee experience

Ang Hoe Keong | EA Personnel Registration No.: R1106345

RS Recruitment Agency | EA License No. 17C8809