Patient Service Associate : GAS

• 5.5 days Work Week;
  Monday to Friday plus half a Saturday
• Location:
  
  Toa Payoh
• Salary:
  Up to $2900 per month

Our client, an established charitable healthcare organisation providing medical, preventive care and community health services is seeking for suitable candidates to join the growing team!

• Attend to scheduled and walk-in patients at the Medical Centre.
• Coordinate appointment bookings and patient registration, ensuring patient details are accurate and up to date.
• Verify patient’s information, explain test and procedure instructions, and obtain the required consent forms.
• Handle cashiering, payment collection, and daily transaction reconciliation.
• Take basic patient measurements and conduct screenings e.g. BMI and vision checks.
• Maintain accurate medical records in compliance with PDPA requirements.
• Provide customer service and address patient’s enquiries and concerns.
• Support daily clinic operations, including managing inventory and replenishing office supplies.
• Collaborate with healthcare teams to support Community Health Days and mobile medical services when required.
• Perform other duties as assigned by the Centre Manager.

• GCE'O'/'N' Level, Higher NITEC, or equivalent qualification.
• Minimum1 year of relevant experience in healthcare, customer service, or a similar role.
• Friendly with a service-oriented mindset
• Team player who is comfortable working in a fast-paced environment.
• Basic computer skills and confidence in using administrative systems.