Social Service Worker

GA-TOC Toccoa Service Center - TOCCOA, GA 30577 End Date 01/14/2026

Overview Salary Range: $15.00 - $15.00 Hourly Position Type:
Full Time Regular

Job Shift:
Day Education Level:
Associate Degree Category:
Social Services

Schedule/

Hours:

M – F 8:00 a.m. –4:00 p.m. (35 hours per week)

This position is responsible for:

Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records client’s crisis and other pertinent information such as income, expenses, and family and work history; assists clients in completing applications for assistance; photocopies social security cards, picture identification cards, payroll statements, utility bills, etc.

Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Thrift Store or Food Pantry for assistance.

Locates and arranges temporary housing for eligible clients; contacts local homeless shelters, motels, churches, etc. for lodging.

Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.

Assists eligible clients needing transportation assistance, if available.

Inputs client information to database accurately and in accordance with established timelines and procedures; prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.

Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same.

Answers telephone in a courteous and tactful manner; assists clients by providing accurate and complete information regarding the Social Service Program operations and/or services; assists public in locating missing persons.

• Paid Time Off
• Holiday Pay
• Health, Dental, Vision Insurance
• Life Insurance
• Retirement and more!

• Two years of college coursework form an accredited college or university in Social Work, Behavioral Science, or a related field.
• Two (2) years’ experience working in a social or public service environment with experience assisting the public.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

• Valid Driver’s License.

Equal Opportunity

Employer:

Veterans | Disabled