Maintenance Supervisor

Maintenance Supervisor

Join our team as a Maintenance Supervisor, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

The Maintenance Supervisor is a hands‑on position assisting the Maintenance Manager in daily operations of the Maintenance team. The Maintenance Supervisor will assign, prioritize and inspect all daily tasks performed by the Maintenance team members, work on specialty projects such as carpentry, plumbing, electrical, HVAC, refrigeration and landscaping. Perform preventative maintenance and complete all daily administrative tasks required including updating managers log, Maintain X, ordering, payroll, scheduling and performance management.

The Supervisor will participate in budgetary discussions, purchasing and inventory management. In absence of the Maintenance Manager, the Supervisor will be the main point of contact for Leaders and Team Members for all matters relating to Maintenance.

• Be responsible and accountable for the actions of all Maintenance Team Members. Assist the team as they strive to ensure efficient and personalized guest service meeting and exceed Relais & Chateaux and Forbes 4- & 5-star Standards.
• In the absence of the Maintenance Manager, be the contact person for all guests, team members and leaders, who may be requiring immediate assistance from the Maintenance Department and/or follow up with guest concerns as necessary.
• Assist the Maintenance Manager with all Human Resource functions within the Maintenance Department.
• Be an excellent example of leadership, provide training and mentorship.
• Contribute and assist in creating a positive atmosphere for learning & development for the Maintenance Team Members.
• Assist in creating, implementing, monitoring, and continually improving systems designed to organize and control the efficient flow of daily use items, tools, furniture & equipment supplies through the Maintenance Department.
• Participate in the achievement of the annual budget for the Maintenance Department, as directed by the Maintenance Manager.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

• Exemplary customer service skills and a demonstrated willingness to exceed guest expectations are the minimum expectations for all Wickaninnish employees.
• Superior mechanical, electrical and plumbing knowledge including troubleshooting issues.
• The ability and desire to lead a world‑class team.
• Superior leadership and human resources skills.
• Excellent interpersonal, verbal and written communication skills.
• Strong organizational skills, attention to detail, ability to multi‑task in a stressful environment, and creative problem‑solving skills.
• Knowledge of financial statements as well as the budgeting process, scheduling, and effective cost management.
• Working knowledge of MaintainX, Microsoft Office.
• The flexibility and enthusiasm to work evenings, weekends and holidays.
• A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
• Minimum of 2 years' experience in several of the following fields: carpentry, mechanical, HVAC, refrigeration, electrical and plumbing including troubleshooting issues.
• A Red Seal or international equivalent trade qualification considered an asset.
• The ability to supervise, coordinate and schedule the…