Cash Application Specialist

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The Cash Application Specialist is accountable for the accurate and timely application of customer payments and resolution of cash application exceptions for an assigned customer and/or business portfolio. The role supports strong financial controls, accurate accounts receivable balances, and effective working capital management through the reconciliation, research, and resolution of unapplied, unidentified, and misapplied cash.

The position reports to:Global AR Operations Leader

• Maintain documentation and follow-up for outstanding cash application exceptions.
• Analyze customer remittance details to solve complex cash application issues where auto-apply is not possible.
• Escalate aging or complex cash application exceptions in a timely manner.
• Monitor unapplied cash and other established cash application performance measures.
• Identify recurring issues and opportunities to improve cash application accuracy and efficiency.
• Support month-end closing and reconciliation activities.
• Maintain compliance with internal controls, accounting policies, and established procedures.
• Participate in process improvement, automation, and standardization activities.
• Provide backup coverage and cross-training for other Cash Application activities.

• Invest in personal growth and development, clearly focused on self-learning and has the ability to grow and learn at an acceptable rate
• Capture the value of continuous learning and ongoing development opportunities

• Minimum Qualifications:
• High School Diploma and 2 years applicable work experience with accounts receivable, collections or cash application

• Demonstrated achievement in prior roles and ability to be successful in a team-oriented environment
• Working knowledge of Mircosoft Excel, Business Intelligence (BI) and SAP ERP software
• Basic knowledge /understanding of OC customers, products and markets
• Knowledge of billing procedures and collections techniques (e.g. skip tracing)

• Initiating action/Gaining commitment
• Problem Solving - understand and analyze
• Tenacity/Driving for results
• Process development and improvements

• Manages time well-prioritizes effectively
• Learns quickly and adapts accordingly
• Operates with integrity